Moving can be stressful, but we're here to make it simple. Below you'll find answers to the questions we receive most often. If you can't find the information you're looking for, contact our team—we're always happy to help.
You can request a free, no-obligation quote online, by phone, or by email. To provide an accurate estimate, we'll ask for details about your move, including:
The more information you provide, the more accurate your estimate will be.
Yes. All estimates are provided free of charge with no obligation.
Unless specifically stated in writing as a fixed-price move, all quotations are estimates only.
Final charges are based on the actual services performed, including labour, time, inventory, travel, access conditions, waiting time, specialty handling, equipment used, and any additional services requested.
Yes. Final pricing may differ from the estimate if:
Whenever reasonably possible, we will advise you before additional charges are incurred.
Yes. A deposit is required to reserve your moving date.
Deposits generally range from 20% to 50% of the estimated move cost, depending on the size of the move, distance, season, scheduling requirements, and services requested.
Your booking is confirmed once your deposit has been received.
Unless otherwise agreed in writing, payment is due upon completion of your move.
For larger or multi-day moves, progress payments may be required.
We accept:
Moving Champs Canada offers:
We proudly provide local and long-distance moving services throughout Ontario and across Canada.
Our transportation network regularly services major cities across the country, allowing us to assist with moves of virtually any size or distance.
Yes. We offer full packing, partial packing, unpacking, furniture wrapping, and packing supplies to help protect your belongings during transit.
Yes. However, customers are responsible for ensuring their items are packed safely and securely.
Moving Champs Canada is not responsible for damage resulting from improper customer packing.
Our movers use professional moving equipment and proven handling techniques to help protect your belongings throughout the moving process.
We regularly use:
Our trucks are regularly maintained to help ensure safe transportation.
Yes.
We regularly move:
Additional charges may apply depending on weight, access conditions, equipment required, and labour involved.
For safety and legal reasons, we do not transport:
If you're unsure whether an item can be transported, please contact us before moving day.
Yes.
We strongly recommend personally transporting:
Yes.
An adult (18 years or older) should be present at both pickup and delivery unless other arrangements have been approved.
Yes.
Basic furniture disassembly and reassembly can be provided where required. Some specialty furniture may require additional labour.
Customers are responsible for arranging elevator reservations, loading dock access, parking permits, and any approvals required by their building or property manager before moving day.
Yes.
Our crews operate year-round. However, severe weather or unsafe road conditions may require scheduling adjustments for safety reasons.
Yes.
Moving Champs Canada carries commercial insurance and exercises reasonable care while handling your belongings.
Our liability for loss or damage is governed by the valuation coverage selected by the customer and applicable law. Customers with high-value or irreplaceable belongings are encouraged to obtain additional insurance coverage through their own insurance provider if desired.
Moving Champs Canada works with a network of qualified moving companies, carriers, and owner-operators throughout Canada.
Where operationally necessary, all or part of your move may be performed by an approved third-party carrier.
When this occurs, the carrier performing the move is responsible for the transportation of your goods and for maintaining the insurance, licensing, and liability coverage applicable to the services they provide.
Any claims relating to loss or damage will be handled in accordance with that carrier's valuation coverage, insurance policy, applicable laws, and claims procedures.
Moving Champs Canada carefully selects its partners to meet our operational standards; however, insurance coverage, liability limits, and claims procedures are governed by the carrier performing the move.
Customers should inspect their belongings before the moving crew leaves.
Visible damage or missing items should be reported immediately.
Written claims must be submitted within 5 Working days after completion of the move.
Moving Champs Canada or the carrier performing the move reserves the right to inspect, repair, replace, or otherwise resolve any valid claim before compensation is considered.
Yes.
We can arrange short-term and long-term storage solutions, subject to availability.
Yes.
We understand that plans can change.
Deposits may be partially or fully non-refundable depending on the amount of notice provided and the cancellation terms included with your booking.
Rescheduling requests are subject to availability and may be subject to additional charges.
At Moving Champs Canada, we believe every move deserves professional care, transparent pricing, and dependable service. Our experienced crews, modern equipment, nationwide transportation network, and commitment to customer satisfaction allow us to handle everything from small local moves to complex long-distance relocations.
Whether your move is completed by our own team or one of our trusted partner carriers, our goal is to provide a smooth, efficient, and worry-free moving experience from start to finish.
Our team is here to help. Contact Moving Champs Canada for professional advice, a free no-obligation estimate, or answers to any questions about your upcoming move.
We look forward to making your move safe, efficient, and stress-free.